Soju88 Terms and Conditions – Malaysia Platform Usage Agreement

Welcome to soju88. These Terms and Conditions ("Agreement") govern your use of the website, mobile application, and all services provided by soju88 ("Platform"). By registering, accessing, or using any part of this Platform, you acknowledge that you have read, understood, and agreed to be bound by all provisions of this Agreement.

Soju88 operates as an online gaming platform offering a wide range of products including Slot Games, Sports Betting, Fish Shooting Games, and Live Casino. The platform is managed by an experienced team committed to providing a safe, fair, and enjoyable gaming environment exclusively for Malaysian players.

This Agreement takes effect as soon as you complete the registration process or begin using the Platform, whichever occurs first. If you do not agree with any part of these Terms and Conditions, you are not permitted to use the soju88 Platform.

To register and use soju88 services, you must meet the following requirements without exception:

• Be at least 18 years old on the date of registration.
• Residing in a region that permits participation in online gaming activities.
• Never been banned or prohibited from using any online gaming platform previously.
• Register only one (1) account per individual, per IP address, per device, and per household.
• Provide accurate, complete, and up-to-date personal information during registration.

Soju88 applies a rigorous Know Your Customer (KYC) process to verify the identity of each member. You may be required to submit identification documents such as your MyKad, passport, or other accepted documents as proof of identity and address. Failure to complete the KYC process within the stipulated timeframe may result in a temporary restriction on your account.

Each member is fully responsible for keeping their username and password confidential. soju88 will not be held liable for any losses resulting from unauthorised access caused by a member's negligence in safeguarding their login credentials.

Soju88 supports a wide range of popular payment methods in Malaysia, including DuitNow, Touch 'n Go eWallet, Boost, GrabPay, FPX, and direct bank transfer. All transactions are processed in Malaysian Ringgit (MYR) and protected with 256-bit SSL encryption.

Deposit Policy:

• The minimum deposit amount is MYR 20 per transaction.
• Deposits are typically processed within 1–5 minutes depending on the payment method used.
• Soju88 does not charge any processing fees on your deposits.
• All deposits must be made using an account or digital wallet registered in your own name.

Withdrawal Policy:

• The minimum withdrawal amount is MYR 30 per transaction.
• Withdrawals are processed within 5–30 minutes after the request is approved.
• Your first withdrawal requires a completed and successful KYC verification.
• For security purposes, withdrawals may only be made to the same account or payment method used for the original deposit.
• Soju88 reserves the right to request additional documents before approving withdrawals that exceed a specified amount.

Soju88 offers a variety of attractive bonuses and promotions for both new and existing members. However, all offers are subject to the specific terms and conditions set for each promotion.

• Each bonus carries its own wagering (rollover) requirement that must be fulfilled before any withdrawal is permitted.
• Bonuses cannot be transferred between accounts or converted directly to cash without fulfilling the rollover requirements.
• Soju88 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice.
• Abuse of promotions, including hedge betting to meet rollover requirements, is prohibited and may result in bonus forfeiture.
• Each promotion has a clearly stated validity period. Bonuses not utilised within that period will expire automatically.

All games offered on soju88 are operated using a Random Number Generation (RNG) system that has been audited and certified by an independent third party, ensuring every game outcome is truly random and cannot be manipulated.

• Game results displayed on your screen are considered final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption or connection failure during a game session, soju88 will use server records to determine the valid outcome.
• Soju88 reserves the right to void any bet or transaction suspected to have occurred as a result of a technical error, pricing mistake, or other exceptional circumstances.
• Sports betting is subject to the rules of each respective sport. Minimum and maximum betting limits vary by event type and market.

To maintain a fair and safe environment for all users, the following activities are strictly prohibited on the soju88 platform:

• Registering multiple accounts or providing false information during registration.
• Money laundering or any other illegal financial activity.
• Use of automation software, bots, or any unauthorised method to gain an unfair advantage in games.
• Attempting to hack, breach, or disrupt the platform's systems and infrastructure.
• Abuse of the bonus system, including hedge betting or coordination across multiple accounts.
• Spreading false or misleading information about soju88 to third parties.
• Any form of cheating, manipulation, or behaviour that compromises the integrity of gameplay.

Soju88 reserves the right to suspend or close any member's account at any time for the following reasons:

• Violation of any provision within these Terms and Conditions.
• Suspected fraud, money laundering, or any other illegal activity.
• Failure to complete the KYC process within the stipulated timeframe.
• Requests from relevant authorities.
• Your own decision to close your account via the self-exclusion feature.

Members who wish to voluntarily close their account may contact the soju88 support team via Live Chat. Any valid balance in your account (after deducting any bonus that has not met the rollover requirements) will be returned to you via your original payment method within the stipulated timeframe.

Soju88 takes the protection of your personal data seriously. All information you provide during registration and use of the platform is collected, stored, and processed in accordance with our separate Privacy Policy.

In summary, soju88 uses your personal data for the following purposes:

• Verify your identity and eligibility to use the platform.
• Process financial transactions securely and accurately.
• Provide effective customer support.
• Send promotional information and platform updates (subject to your preferences).
• Comply with all applicable laws and regulations.

For detailed information on how we handle your data, please refer to Privacy Policy in full.

To the extent permitted by applicable law, soju88 shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from use of the Platform.
• Service disruptions caused by circumstances beyond our control, including natural disasters, telecommunications outages, or third-party cyberattacks.
• Losses resulting from your failure to keep your login credentials secure.
• Game results produced based on inaccurate information due to a temporary technical failure.

Soju88 strives to keep the platform running 24/7 without interruption. However, we cannot guarantee continuous and uninterrupted service availability under all circumstances.

Soju88 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Members will be notified of any significant changes via in-platform notifications or their registered email.

Your continued use of the soju88 platform after any amendments take effect constitutes your acceptance of the updated terms. It is your responsibility to review this page periodically to stay informed of the latest applicable terms.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any disputes arising in connection with this Agreement or the use of the soju88 Platform shall first be resolved through good-faith negotiation between both parties.

If resolution through negotiation is unsuccessful, the dispute may be referred to arbitration or appropriate legal proceedings under the relevant jurisdiction. soju88 is committed to resolving all member complaints in a fair, transparent, and timely manner.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the soju88 team is ready to assist you.

• Live Chat: Available 24/7 directly from the soju88 website or app
• Support Email: [email protected]
• Response Time: Within minutes via Live Chat; 24 hours via email

You may also visit the FAQ for answers to questions frequently asked by soju88 members.